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SIGIA-L Mail Archives: Re: [Sigia-l] Computer scientists and engineers thinking about user acceptance and social adoption?

Re: [Sigia-l] Computer scientists and engineers thinking about user acceptance and social adoption?

From: Adrian Howard (adrianh_at_quietstars.com)
Date: Tue Jul 17 2007 - 06:55:19 EDT


On 17 Jul 2007, at 01:57, Ziya Oz wrote:

[snip]
> Is it necessary or, more significantly cost-effective, for, say, a
> compiler
> expert at Apple "to think about user acceptance and social
> adoption" of the
> application they help create? How about the comp-sci folks who
> created Core
> Data upon which many consumer-grade apps such as Aperture is based?
>
> It might be said that it couldn't possibly hurt to know more about UX
> aspects. Perhaps. But at what cost?
[snip]

Personally I've never encountered a project where things got worse
after we spread more knowledge about UX aspect around. Even with the
lowest level of techie work it helped develop a more "service my
users" attitude over a "meet the spec" one.

> Isn't the value of the designer a refactoring of that equation?
> What exactly
> is the cost of distributing the knowledge, wisdom and experience of
> the
> designer to any and all members of the creative chain? Is that
> cost-effective and/or feasible?

Seems that way to me :-)

> If you were to look at design as conceptualization and development as
> implementation, the need for the latter to have UX competency is
> nearly
> dissipated.

I don't find that a sensible separation myself. The idea that the
"software" design and the "product" design are distinct is a false
one in my experience. They feed of each other. Getting the developers
to understand the "whys" of the product design lead to a better
software design.

Cheers,

ADrian
------------
IA Summit 2008: "Experiencing Information"
April 10-14, 2008, Miami, Florida

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